Shipping & Return Policy
All orders placed at motocutzmx.com ship from Huntington Beach, CA within 2 business days of your order date. Orders placed on a business day before 10:00am PST will go out the same day. Depending on where you live in the US, your package will arrive within 3-10 days of the date it was shipped.
Once your order is shipped, you will receive an email Shipping Confirmation with tracking information for your package. if for any reason your order is delayed or cancelled, you will receive a Cancelled Order Notification or Shipping Update with instructions on how to proceed.
We apologize, but at this time, we do not offer international shipping. Check back for updates as we plan to change this soon!
All orders are custom made and not eligible for returns. If you have any issues with your order please let us know what the issue is and we'll do our best to resolve it for you.
Questions about your return? We're here to help!
Email your order number and issue to: firstname.lastname@example.org Or Call us: (714) 287-6913
Questions about your return? Contact Customer Care
Our Customer Care Team is available Monday-Friday, 9am-5pm PST. If you call or send us an email outside of that window, please be patient and someone will reply to you as soon as possible.