Shipping & Return Policy

Shipping Policy

All orders placed at motocutzmx.com ship from Huntington Beach, CA within 2 business days of your order date. Orders placed on a business day before 10:00am PST will go out the same day. Depending on where you live in the US, your package will arrive within 3-10 days of the date it was shipped.

Once your order is shipped, you will receive an email Shipping Confirmation with tracking information for your package. if for any reason your order is delayed or cancelled, you will receive a Cancelled Order Notification or Shipping Update with instructions on how to proceed.

International Shipping

We apologize, but at this time, we do not offer international shipping. Check back for updates as we plan to change this soon! 

Returns

All orders are custom made and not eligible for returns. If you have any issues with your order please let us know what the issue is and we'll do our best to resolve it for you.

NEED HELP? 

Questions about your return? We're here to help!  

Email your order number and issue to: motocutzmx@gmail.com Or Call us: (714) 287-6913

Questions about your return? Contact Customer Care

Our Customer Care Team is available Monday-Friday, 9am-5pm PST. If you call or send us an email outside of that window, please be patient and someone will reply to you as soon as possible.